KVKK CLARIFICATION TEXT
HAMLE OFFICE FURNITURE INDUSTRY AND TRADE LIMITED COMPANY
www.zieno.com.tr
HAMLE OFİS FURNITURE INDUSTRY AND TRADE LIMITED COMPANY (“Company”) attaches great importance to the protection of your personal data and is the data controller under the Personal Data Protection Law No. 6698 (“KVKK”).
This Clarification Text explains the methods of collecting your personal data, the purposes of processing, legal reasons and your rights within the scope of transactions carried out through www.zieno.com.tr.
1. Identity of the Data Controller
HAMLE OFFICE FURNITURE INDUSTRY AND TRADE LIMITED COMPANY
Address: Yenibosna Merkez Mahallesi Muştu Sokak No:40-42/A Bahçelievler / Istanbul
E-mail: muhasebe@hamleofis.com
Tax No: 4560157600 - Yeni Bosna V.D.
2. Processed Personal Data
The following categories of personal data may be processed:
Identity Information: Name, surname
Contact Information: Phone, e-mail, address
Customer Transaction Information: Order, cart, payment information
Finance Information: Collection, invoice information (card information is not recorded)
Request/Complaint Information
Marketing Information: Cookie data, campaign preferences
Process Security Data: IP address, log records, device information
3. Method of Collection of Personal Data
Your personal data;
Membership, ordering, communication and payment transactions via the website,
Customer service and support units,
Cookies and online identifiers,
Social media and digital marketing tools,
Through shipping and payment systems
It may be collected by automatic or non-automatic methods, electronically or physically.
4. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
4.1 Service Delivery
Create membership
Execution of order taking, preparation and delivery processes
Returns, exchanges, invoicing
4.2 Customer Relationship Management
Receiving and responding to support requests
Customer satisfaction processes
4.3 Legal Obligations
Tax and accounting transactions
Fulfilling the requests of authorized institutions and organizations
4.4 Marketing and Analysis
Cookie management
Sending campaign and announcement messages (with explicit consent)
Site usage analysis
Experience improvement
4.5 Security
Transaction security, detection of fraud risks
Keeping log records
5. Transfer of Personal Data
Your personal data may be transferred to the following persons and organizations in accordance with the law:
Cargo / logistics companies
Payment institutions and banks
Accounting and financial advisory services
Companies providing IT and infrastructure services
Legally authorized public institutions
No personal data is shared with third parties unlawfully.
6. Legal Grounds for Processing Personal Data
Your personal data;
Article 5/2-c of KVKK: Establishment or performance of the contract
Article 5/2-ç of KVKK: Fulfillment of legal obligation
KVKK art.5/2-f: Legitimate interest
Explicit consent (marketing communications, use of cookies, etc.)
based on legal grounds.
7. Retention Period of Personal Data
Personal data are stored for the periods stipulated in the relevant legislation; in cases where there is no period in the legislation, they are stored for the period required for the purpose of processing and are deleted, destroyed or anonymized at the end of the period.
8. Rights of the Data Subject (Art. 11 of the LPPD)
You have the following rights:
Learn whether personal data is being processed
Request information if processed
Learning the purpose of processing
Know the third parties to whom the data is transferred
Request correction of incomplete or incorrectly processed data
Request deletion or destruction
Request compensation for your damages in case the processing is unlawful
Your applications for your rights:
You can send it to muhasebe@hamleofis.com.
9. Application Method
Applications;
Written petition to the company address,
By confirming identity via email,
KVKK Application Form (I can prepare)
can be transmitted.
10. Enforcement
This Clarification Text enters into force on the date of its publication on www.zieno.com.tr.
The Company may amend the text when deemed necessary.