{"id":440,"date":"2025-12-09T07:00:58","date_gmt":"2025-12-09T07:00:58","guid":{"rendered":"https:\/\/demo.zieno.com.tr\/?page_id=440"},"modified":"2025-12-09T07:00:58","modified_gmt":"2025-12-09T07:00:58","slug":"teslimat-ve-iade","status":"publish","type":"page","link":"https:\/\/zieno.com.tr\/ru\/teslimat-ve-iade\/","title":{"rendered":"Teslimat ve \u0130ade"},"content":{"rendered":"<p>\u041a\u041e\u041c\u041f\u0410\u041d\u0418\u042f HAMLE OFFICE FURNITURE INDUSTRY AND TRADE LIMITED COMPANY<br \/>\nwww.zieno.com.tr<\/p>\n<p>1. Teslimat Bilgileri<br \/>\n1.1 Teslim S\u00fcresi<br \/>\nSipari\u015f edilen \u00fcr\u00fcnlerin teslim s\u00fcresi; \u00fcr\u00fcn sayfas\u0131nda belirtilen haz\u0131rl\u0131k \/ \u00fcretim \/ kargoya teslim s\u00fcrelerine g\u00f6re de\u011fi\u015fir.<br \/>\nStokta olan \u00fcr\u00fcnler genellikle 3\u20137 i\u015f g\u00fcn\u00fc i\u00e7inde, \u00f6zel \u00fcretim olan \u00fcr\u00fcnler ise 10\u201330 i\u015f g\u00fcn\u00fc i\u00e7inde kargoya teslim edilir.<\/p>\n<p>1.2 Kargo ile Teslimat<br \/>\nT\u00fcrkiye\u2019nin t\u00fcm b\u00f6lgelerine anla\u015fmal\u0131 kargo firmalar\u0131 ile g\u00f6nderim yap\u0131l\u0131r.<br \/>\nB\u00fcy\u00fck hacimli \u00fcr\u00fcnler i\u00e7in mobilya ta\u015f\u0131ma firmas\u0131 veya ambar ta\u015f\u0131mac\u0131l\u0131\u011f\u0131 kullan\u0131labilir.<br \/>\nKargo firmalar\u0131n\u0131n ya\u015fad\u0131\u011f\u0131 gecikmelerden SATICI sorumlu tutulamaz.<br \/>\nALICI, teslimat s\u0131ras\u0131nda \u00fcr\u00fcn\u00fc kontrol etmeli; hasar, ezilme, k\u0131r\u0131k gibi durumlarda kargo g\u00f6revlisine tutanak tutturarak \u00fcr\u00fcn\u00fc teslim almamal\u0131d\u0131r.<br \/>\n1.3 Teslimat Adresinde Bulunamama<br \/>\nALICI teslimat adresinde bulunmazsa kargo firmas\u0131 \u00fcr\u00fcn\u00fc \u015fubeye b\u0131rakabilir veya yeniden teslim i\u00e7in ek \u00fccret talep edebilir. Bu \u00fccret ALICI\u2019ya aittir.<\/p>\n<p>1.4 Montaj<br \/>\nBaz\u0131 \u00fcr\u00fcnler demonte \u015fekilde g\u00f6nderilir. \u00dcr\u00fcn a\u00e7\u0131klamas\u0131nda \u201cmontaj gerektirir\u201d ibaresi bulunmas\u0131 h\u00e2linde montaj sorumlulu\u011fu ALICI\u2019ya aittir.<br \/>\nMontaj hizmeti sunulan \u00fcr\u00fcnlerde bu bilgi sipari\u015f sayfas\u0131nda belirtilir.<\/p>\n<p>2. \u0130ade ve De\u011fi\u015fim Politikas\u0131<br \/>\n2.1 Cayma Hakk\u0131 (14 G\u00fcn)<br \/>\nALICI, teslim tarihinden itibaren 14 g\u00fcn i\u00e7inde hi\u00e7bir gerek\u00e7e g\u00f6stermeden cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n<p>Cayma bildirimleri:<br \/>\nE-mail: muhasebe@hamleofis.com<\/p>\n<p>2.2 Cayma Hakk\u0131n\u0131n Ge\u00e7erli Olmad\u0131\u011f\u0131 \u00dcr\u00fcnler<br \/>\nA\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde cayma hakk\u0131 mevzuat gere\u011fi uygulanmaz:<\/p>\n<p>ALICI\u2019ya \u00f6zel \u00f6l\u00e7\u00fc, renk, kaplama, d\u00f6\u015feme, deri\/se\u00e7im gibi ki\u015fiye \u00f6zel hale getirilen \u00fcr\u00fcnler<br \/>\nKullan\u0131lm\u0131\u015f, kurulumu yap\u0131lm\u0131\u015f veya yeniden sat\u0131labilirli\u011fi bozulmu\u015f \u00fcr\u00fcnler<br \/>\nHijyen nedeniyle iadesi uygun olmayan \u00fcr\u00fcnler<br \/>\n\u00d6zel sipari\u015fle \u00fcretilen t\u00fcm koltuk, sandalye, kanepe, masa ve varyasyon \u00fcr\u00fcnleri<br \/>\nNot: Mobilya sekt\u00f6r\u00fcnde \u00fcr\u00fcnlerin b\u00fcy\u00fck \u00e7o\u011funlu\u011fu talepler do\u011frultusunda \u00fcretildi\u011finden \u201c\u00f6zel \u00fcretim\u201d kapsam\u0131ndad\u0131r.<\/p>\n<p>2.3 \u0130ade \u015eartlar\u0131<br \/>\n\u0130ade edilecek \u00fcr\u00fcn kullan\u0131lmam\u0131\u015f, ambalaj\u0131 zarar g\u00f6rmemi\u015f, eksiksiz olmal\u0131d\u0131r.<br \/>\n\u00dcr\u00fcn t\u00fcm aksesuarlar\u0131, vidalar\u0131, ayaklar\u0131, kollar\u0131, belgeleri ile birlikte g\u00f6nderilmelidir.<br \/>\n\u0130ade i\u00e7in \u00fcr\u00fcn\u00fcn orijinal ambalaj\u0131 zorunlu olabilir (mobilya ta\u015f\u0131mas\u0131nda hasar riski nedeniyle).<br \/>\n2.4 \u0130ade Kargo \u00dccreti<br \/>\nCayma hakk\u0131 dahilindeki iade kargo \u00fccreti SATICI\u2019ya aittir.<br \/>\n\u00d6zel \u00fcretim \u00fcr\u00fcnlerde, kusur d\u0131\u015f\u0131 iadelerde kargo\/mobilya ta\u015f\u0131ma \u00fccreti ALICI\u2019ya ait olabilir (bu durum ALICI ile \u00f6nceden payla\u015f\u0131l\u0131r).<br \/>\n2.5 \u0130ade S\u00fcreci<br \/>\n\u00dcr\u00fcn SATICI\u2019ya ula\u015ft\u0131ktan sonra gerekli kontroller yap\u0131l\u0131r ve 7\u201314 g\u00fcn i\u00e7inde geri \u00f6deme yap\u0131l\u0131r.<br \/>\nGeri \u00f6deme, ALICI\u2019n\u0131n sipari\u015fte kulland\u0131\u011f\u0131 \u00f6deme y\u00f6ntemine uygun \u015fekilde yap\u0131l\u0131r.<br \/>\n3. Ay\u0131pl\u0131 \u00dcr\u00fcn \/ Hasar Durumu<br \/>\n3.1 Hasarl\u0131 Teslimat<br \/>\nTeslim an\u0131nda hasar fark edilirse kargo g\u00f6revlisinden mutlaka tutanak tutulmal\u0131d\u0131r.<br \/>\nTutanaks\u0131z hasarlar kargo \u015firketi taraf\u0131ndan kabul edilmeyebilir.<br \/>\n3.2 Ay\u0131pl\u0131 \u00dcr\u00fcn Bildirimi<br \/>\nALICI teslimden itibaren 6 ay i\u00e7inde ay\u0131pl\u0131 \u00fcr\u00fcn bildiriminde bulunabilir.<br \/>\nALICI\u2019n\u0131n se\u00e7imlik haklar\u0131:<\/p>\n<p>\u00dccretsiz onar\u0131m<br \/>\n\u00dcr\u00fcn de\u011fi\u015fimi<br \/>\nBedel indirimi<br \/>\nS\u00f6zle\u015fmeden d\u00f6nme<br \/>\n4. De\u011fi\u015fim Politikas\u0131<br \/>\nDe\u011fi\u015fim talepleri ALICI\u2019n\u0131n yaz\u0131l\u0131 ba\u015fvurusu ile de\u011ferlendirilir.<br \/>\n\u00d6zel \u00fcretim \u00fcr\u00fcnlerde de\u011fi\u015fim hakk\u0131 bulunmaz; yaln\u0131zca \u00fcretim hatas\u0131 veya ay\u0131pl\u0131 durumlarda de\u011fi\u015fim yap\u0131l\u0131r.<br \/>\nStoklu \u00fcr\u00fcnlerde de\u011fi\u015fim, \u00fcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f olmas\u0131 \u015fart\u0131yla m\u00fcmk\u00fcnd\u00fcr.<br \/>\n5. \u0130leti\u015fim ve Destek<br \/>\nT\u00fcm teslimat ve iade s\u00fcre\u00e7leri i\u00e7in:<br \/>\n\u041a\u041e\u041c\u041f\u0410\u041d\u0418\u042f HAMLE OFFICE FURNITURE INDUSTRY AND TRADE LIMITED COMPANY<br \/>\n\u0410\u0434\u0440\u0435\u0441: Yenibosna Merkez Mahallesi Mu\u015ftu Sokak No:40-42\/A Bah\u00e7elievler \/ Istanbul<br \/>\nE-mail: muhasebe@hamleofis.com<\/p>","protected":false},"excerpt":{"rendered":"<p>HAMLE OF\u0130S MOB\u0130LYALARI SANAY\u0130 VE T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130 www.zieno.com.tr 1. Teslimat Bilgileri 1.1 Teslim S\u00fcresi Sipari\u015f edilen \u00fcr\u00fcnlerin teslim s\u00fcresi; \u00fcr\u00fcn sayfas\u0131nda [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-440","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zieno.com.tr\/ru\/wp-json\/wp\/v2\/pages\/440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zieno.com.tr\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zieno.com.tr\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zieno.com.tr\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zieno.com.tr\/ru\/wp-json\/wp\/v2\/comments?post=440"}],"version-history":[{"count":0,"href":"https:\/\/zieno.com.tr\/ru\/wp-json\/wp\/v2\/pages\/440\/revisions"}],"wp:attachment":[{"href":"https:\/\/zieno.com.tr\/ru\/wp-json\/wp\/v2\/media?parent=440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}